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Terms and Conditions

(Keilove.com and KeiloveBotanica.com are the internet divisions of Keilove Botanica, LLC) 

Conditions Related to the Buyer’s Use of

Keilove.com or KeiloveBotanica.com

 

Right of Service Access to KeiloveBotanica.com is provided subject to the terms and conditions contained within. By using KeiloveBotanica.com, you agree to be bound by these terms and conditions, which shall take effect from when you first access KeiloveBotanica.com. If you do not agree to these terms and conditions, please do not access or use KeiloveBotanica.com.

KeiloveBotanica.com reserves the right to change these terms and conditions periodically without notice. Your continued use and/or access of KeiloveBotanica.com mean you agree to be bound by these terms and conditions as updated or amended.

KeiloveBotanica.com seeks to provide the highest quality of service available. KeiloveBotanica.com may suspend or restrict access to KeiloveBotanica.com occasionally to perform maintenance or repairs, but will seek to keep such interruptions to a minimum.


Minors Under the Age of Thirteen

This internet site is not directed to minors under the age of thirteen, and Keilove Botanica will not knowingly collect or accept personally identifiable information from a child under the age of thirteen. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on this internet site, we will delete the information from our records.

If you are a parent who learns that we have collected your child’s information, please let us know by calling 202-536-5041, so that we may delete your child’s information.


Use of KeiloveBotanica.com

All KeiloveBotanica.com models and product images are proprietary to KeiloveBotanica.com. Duplication is strictly prohibited without written authorization from the company owner (email or call via “Contact Us”). Furthermore, the information and documents published on this internet site are presented 'as shown' without warranty of any kind (expressed or implied).

KeiloveBotanica.com will occasionally make changes or updates to the materials at this site, or to the products and prices described in them at any time without notice. “Contact Us” for buyers outside the U.S. stateside.

The general access right to print or share information is limited to “print this page” and “share this page” functions. The name of Keilove.com or Keilove Botanica, LLC, cannot be used in any advertising or publicity pertaining to the information without the prior express written consent of Keilove Botanica, LLC.

Qualified members of the press corps are granted the use, copy, and distribution of the information posted within KeiloveBotanica.com. General access area is only granted to registered members of the press provided that the company name of Keilove Botanica, LLC is mentioned in all advertising and/or marketing relating to the information.

You (The Buyer) are fully responsible for all electronic communications sent from your computer to us. You agree to use KeiloveBotanica.com only for lawful purposes. Usage cannot infringe the rights of, restrict or inhibit anyone else's use of, or access to Keilove Botanica. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, sending information to the website that causes it to be interrupted, corrupted, or impaired.

In no event shall KeiloveBotanica.com be liable for any damages including but not limited to direct, indirect, or incidental damages arising from or in connection with the use or existence of this internet site and the information contained herein.



Usage of Your Register Account

If you register on KeiloveBotanica.com, you are responsible for maintaining the confidentiality of your account details, including your username and password. You are also responsible for restricting access to your computer to prevent unauthorized access to your account.

You agree to take full responsibility for all activities that take place under your account. If you have any reason to believe that your account may have been compromised, contact us immediately!

Keilove Botanica reserves the right to edit, refuse, or terminate and remove accounts
.

 

Shipping and Returns

Cancellations: Not Accepted. Once an order is placed, it cannot be cancelled and it will ship. Please make sure that you intend to place an order before you enter your credit card information on our site and submit your order.

 

Payment Methods:

All major credit cards and PayPal are accepted. No checks, no money orders. There is no minimum order amount to process your order. Taxes will be calculated based on the laws of the jurisdiction in which the product is scheduled to be delivered.

 

Shortage Claims

We make every effort to ship your orders free of errors. All orders are checked and re-checked for accuracy. In the case of shortage or damage, kindly report to Keilove Botanica via email or phone within 3 days to justify claim. Failure to report within this time period will not insure proper action to correct the problem.

Shipping Information

Most orders are processed, packaged and out the door within 24-48 hours. Shipping costs are determined by weight of parcel.

Estimated Delivery Days: via USPS & UPS Ground:

  • East Coast - South: 2-5 Days
  • East Coast - North: 1-4 Days
  • Central U.S.- 3-5 Days
  • West Coast- 5-7 Days
  • UPS ground service is not available for deliveries to Alaska or Hawaii.
  • We apologize for any inconvenience; however, we do not ship to AFA/FPO or PO Boxes.
  • URGENT ORDERS WILL BE SHIPPED BY AIR - ADDITIONAL CHARGES WILL APPLY Returns, Exchanges, and Damages


We want to be sure that you are completely satisfied with your KeiloveBotanica.com purchase. If the carrier delivers a box to you which is visibly damaged, crushed, or wet, please refuse it. If you find damaged items inside a box which appeared undamaged, please notify us at 202-536-5041) and notify UPS of the damage at 800-742-5877 (press 0 until you get a clerk on the line) within 48 hours of your receipt of the order. UPS may ask you to keep the box and the contents intact in case they wish to conduct an inspection.


Returns:

You may return your purchase within 30 days for a refund or exchange (excluding return shipping fees). Please follow the instructions provided in your package. Please ship by insured Parcel Post, for your protection and to insure prompt delivery. Sadly, shipping and handling fees are non-refundable. For returns, send the unused or damaged product to:

Keilove Botanica
P.O. Box 21063
Washington, D.C. 20009


Refund Policy

KeiloveBotanica.com offers a complete refund within 30 days of delivery (excluding return shipping fees). Please see your packing slip for product return instructions.




© 2017 Keilove Botanica All Rights Reserved.